Face-to-face / virtual live – 2.0 HOUR COURSE
SmartCulture® Workplace Bystander Training for employees
Following recommendations made by the Australian Human Rights Commission regarding the importance of active bystanders within its National Inquiry into Sexual Harassment at Work (March 2020). Workplace bystander training is key to shifting workplace cultures upwards in line with behavioural expectations.
This program focuses on how to be an active bystander in the workplace, providing employees with the knowledge, guidance and tools to respond appropriately. Now more than ever your employees need the right knowledge, because the right knowledge creates the right solutions.
About this course
This premium 2.0 hour foundation course was developed for employees by WHS + culture industry expert Karen Maher. We focus on the importance of raising awareness on WHY it is so important to be an active bystander. Provide safe strategies and practical guidance on WHAT to do if you see or hear poor behaviours at work and HOW to avoid them. We work with participants on interactive and tailored scenarios – where attendees must think on their feet and consider safe, supportive and appropriate responses under the circumstances.
The course is created in alignment with our SmartCulture® solution – developed based on years of research, cases and best practice in these key risk areas – with 5 components – safety, measurable, awareness, respect and team. We cover the tools and work with attendees on tailored scenarios to place attendees into ‘situations’ where they can put in to practice how to be an effective active bystander.
FAQs, Topics Covered & Assessment
The interactive 2.0 hour course covers all of the foundation information and practical guidance to drive positive and safe cultural change. Participants will learn what to do if you see or hear poor behaviours. It will raise awareness on why it is so important to be an active bystander, as participants learn 5 key bystander strategies through interactive learning.
About our facilitators
Karen Maher is our lead facilitator and heads up our training team of industry specialists. Karen has been specialising in the WHS + Culture space since 2003. Starting out as a lawyer then leaving the law to work with organisations to ‘get ahead of the game’ and prevent unsafe and poor workplace behaviours.
Karen has worked on over 300 cases in Australia and the UK as either a lawyer, consultant or as an investigator, up to and including workplace fatalities. She has been developing training programs and strategy in this space for over 12 years, training all levels of organisations from shop floor to executive/board level. Karen is a respected and trusted industry professional and is also a keynote speaker. She has trained tens of thousands of people over her career within hundreds of organisations across Australia in almost every industry.
What people say they enjoy most is hearing our facilitator’s real-life case stories and insight, often with the effect of shifting their mindsets to be more respectful & safe at work.
Pricing
| Fees | Per Course |
|---|---|
| Start at $4000 (+GST) | Fees start at $4000 (+GST) per course. Fees will depend on course size numbers. |
Included in our fee is a
Pre-Program Conference
We speak with you to gain a proper understanding of your organisation,
your training goals/risk areas, systems and processes.
This provides us with critical insight and information to develop a program
that aligns with your organisation and capability levels of your participants.
Our programs are tailored
to suit your business needs
You’re in good company
An engaging communicator
“Karen Maher is an engaging communicator who is extremely passionate and well-informed; evident in the way she discusses topics and the breadth of the knowledge she imparts. We have had excellent feedback from many staff who attended the training, including our own CEO, about how the training was run. This training will allow us to cultivate a more informed, respectful workforce”.
Ainslie Group
Entertaining, informative and thought provoking
“Karen Maher from SmartCulture presented a Bullying workshop for all staff at the Shoalhaven Region Anglican Schools which was entertaining, informational and thought-provoking. Included were examples relevant to our workplace and Karen’s attention to detail was meticulous, making sure that the presentation was tailored to our needs. I would thoroughly recommend this presentation for those wishing to deal with the issue of bullying in the workplace”.
Shoalhaven Region Anglican Schools
Delivered an exceptional program
“At Stedmans, we were looking to improve our workplace culture and introduce a bullying and harassment program for all of our staff. Due to the nature of our business model we needed someone who could drive this and had a solid understanding of the hospitality sector. Karen came to the table with this experience and was able to deliver an exceptional program. Not only does Karen have experience in hospitality and law, she also has a great deal of compassion and is someone I can trust implicitly to deliver an exceptional training product”.
Stedmans Hospitality Services
Such a heavy and important topic you delivered it perfectly
“I’ve received such wonderful feedback on the training. Not just after the sessions but it is still something we talk about and refer to constantly. What is such a heavy and important topic you delivered it perfectly and I can’t wait to use SmartCulture again.”
BBC Studios
One of the best training sessions I have ever attended
“It’s been such a pleasure working with you and SmartCulture, if I ever need Workplace Bullying / Harassment training or any other training that you offer you will be first on my list of people to call. It was one of the best training sessions I have ever attended, and so many people took valuable lessons away from it. I had the Pool Leisure Coordinator tell me that the attitude changed the next day in his team, it’s been so successful so thank you”.